- zedlatam.comES
Gadir is a robust, scalable and secure platform. A comprehensive solution with which you can:
Centralisation and Big Data
Gadir is a multi-device management package which includes all the elements for the management and supervision of a virtual store. On a single interface you can manage:
Customer services
Billing
Reporting
Subscription services
Operability and maintenance
Security
Conciliation
Content management
Portal management
CRM
Appeal
Big Data analysis and management
Balance request
Notification Server
Increase in revenue compared to 2013
A major operator in Central America was not very satisfied with the management of its payment collection platform. The design of its portals was very complex, using several intermediate platforms for the payment collection, each with their own management criteria and flow. All this complexity, increased the development, support and maintenance of the platform costs. They were looking for an alternative.
At Zed we focused on analysing the platform and finding a solution with a more functional and usable design that incorporated new features in the business management.
In the beginning of 2014, we decided to implement a Gadir pilot in Central America and in a short period of time we managed to improve the service, -within the actual operator as well as what it is offered to customers-, increase completed transactions and substantially improve it's revenue. All thanks to the progressive introduction of features such as new payment models, online billing and rebilling transactions, direct payment from native apps... and others that will be introduced throughout the year to reinforce these achievements.